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Troubleshooting

  • Where can I get a charger for my headset?
  • Which headset supports Dolby Atmos?
  • Can I use my Arctis headset while charging it?
  • Which headsets are compatible with my system
  • What is the difference between Arctis 9 and Arctis 9X
  • Does the Arctis Pro or Arctis Pro Wireless work with Xbox
  • What is the difference between Arctis 7X and Arctis 7P
  • What is ChatMix?
  • What is Sidetone?
  • How do I know the Arctis battery level / how do I charge the Arctis?
  • My Arctis 9X / Arctis 9 / Arctis 7 will not turn on
  • My Game and Chat Audio Not Playing At The Same Time
  • My microphone (mic) is not working / being detected in Windows 10
  • Why isn't my wireless headset working with Nintendo Switch?
  • Arctis & GameDAC Product Manuals
  • My microphone is too quiet on my PC
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