Orders & Shipping
Payment and Checkout
- Can I receive a Tax Exemption or Refund?
- Military and 1st Responders Discount
- Student Discount
- Newsletter Discount
- Payment Verification Email - Payment Rejected?
- Do you offer any discounts?
Shipping
- Will I receive delivery notifications for my order?
- I need an invoice / receipt
- Can I update my shipping method or courier after placing an order?
- Do I have to pay shipping for my order?
- My order tracking says it was delivered but it's not here
- When is my order going to ship?
Order Status
- Order Information Guide
- How to Create a SteelSeries Account
- How Do I Delete / Edit My SteelSeries Account?
- Can I change my email listed on my order?
- Do you offer support over the phone?
- I have not received a confirmation email for my order