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Orders & Shipping

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  2. Orders & Shipping

Payment and Checkout

  • I got an email from SteelSeries regarding order verification, is it real?
  • Do you offer any discounts
  • When will a product be back in stock?
  • What payment options do you accept?
  • What currency are your prices listed in?
  • Where can I enter my promotional code?
See all 11 articles

Shipping

  • My order tracking says it was delivered but it's not here
  • When is my order going to ship?
  • How do I track my order?
  • Who pays for return shipping?
  • Where do you ship your products from?
  • What shipping provider do you use?
See all 7 articles

Order Status

  • My order tracking number has not updated or is stuck in pending status
  • Can I cancel or change my order after it has been placed?
  • Can I redirect my order to a different address after it has been shipped?
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