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Orders & Shipping

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  2. Orders & Shipping

Payment and Checkout

  • Can I receive a Tax Exemption or Refund?
  • Military and 1st Responders Discount
  • Student Discount
  • Newsletter Discount
  • Payment Verification Email - Payment Rejected?
  • Do you offer any discounts?
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Shipping

  • Will I receive delivery notifications for my order?
  • I need an invoice / receipt
  • Can I update my shipping method or courier after placing an order?
  • Do I have to pay shipping for my order?
  • My order tracking says it was delivered but it's not here
  • When is my order going to ship?
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Order Status

  • Order Information Guide
  • How to Create a SteelSeries Account
  • How Do I Delete / Edit My SteelSeries Account?
  • Can I change my email listed on my order?
  • Do you offer support over the phone?
  • I have not received a confirmation email for my order
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