SteelSeries sends an initial confirmation email once your order is received. After that, you will receive an email stating your order has been dispatched.
SteelSeries is now part of the GN Group! Look out for delivery communication from 'GN Group' related to your order"
If you would like to receive delivery notifications once your order has been dispatched, please reach out to your courier directly.
For all USA/Canada orders, we recommend using FedEx Delivery Manager.
FedEx Delivery Manager is a solution that gives residential package recipients more control over their deliveries and allows them to receive alerts, request a hold for pickup at a convenient location, sign for packages online, provide delivery instructions, and request a vacation hold.
You can create an account and/or log in to FedEx Delivery Manager for this process, link below!
https://www.fedex.com/en-us/delivery-manager.html
For orders being shipped with UPS, we recommend using UPS My Choice.
You can create an account and/or log in to UPS My Choice with the following link: https://www.ups.com/us/en/track/ups-my-choice.page