SteelSeries sends an initial confirmation email once your order is received. After that, you will receive an email stating your order has been dispatched.
SteelSeries is now part of the GN Group! Look out for delivery communication from 'GN Hearing A/S' related to your order"
If you would like to receive delivery notifications once your order has been dispatched, please reach out to your courier directly.
For orders being shipped with UPS, we recommend using UPS My Choice.
UPS My Choice is a solution that gives residential package recipients more control over their deliveries. It provides delivery alerts, allowing users to receive notifications about incoming packages and estimated delivery times. You can reschedule deliveries for a more convenient time or choose alternative delivery locations. The service also allows you to set preferences for how you want the package delivered and provides real-time tracking updates
You can create an account and/or log in to UPS My Choice with the following link: https://www.ups.com/us/en/track/ups-my-choice.page
For select USA/Canada orders, we recommend using FedEx Delivery Manager.
You can create an account and/or log in to FedEx Delivery Manager with the following link:
https://www.fedex.com/en-us/delivery-manager.html