SteelSeries provides a paid return label to customers for returns. Customers who purchased from SteelSeries website may reach out to our support team to acquire a label to complete the return process.
We offer a 30-day return policy from the date of delivery for all items purchased from our website, including apparel.
Refund will NOT be granted if:
Any items are damaged.
Any items are missing parts.
If the item is damaged, or if our internal investigation determines that the wrong product was shipped, we will work with you on a resolution.
Please reach out to us to begin your return or with any questions you may have. 😁🎮