In some instances, the shipping company may mark the package delivered early.
- Please allow at least 1 business day for the package to arrive after it has been marked as delivered.
- Please also check with your neighbors and/or package room for deliveries, as it may have been left with them.
If you still do not have the package after 1 business day of being marked as delivered:
- Please reach out to our support team using the "Ask a question" feature on your Order Dashboard, or by visiting our Support Page and using our support NPC located at the bottom right corner.
- If that still leaves you AFK, submit a ticket here: CONTACT US!