This may be due to hardware limitations on your system. Try the following solution by changing the audio quality.
- Control Panel > Hardware and Sound > Sound > Arctis Headset Game > Properties > Advanced > 2 channel, 16 bit, 44100 Hz (CD Quality)
- Control Panel > Hardware and Sound > Sound > Arctis Headset Game > Properties > Advanced > 1 channel, 16 bit, 32000 Hz (FM Radio Quality)