First, try searching your inbox for an email from:
"orders@steelseries.com"
- If you lost your email and/or did not create a SteelSeries.com account, you can create the free account. Order Dashboard
- Your order history will populate automatically and provide the tracking number.
Other tips:
- Your email provided at the checkout had a typo (most common)
-
- You will need to contact us with the following information:
- Full name on order
- Full shipping
- Payment method
- You will need to contact us with the following information:
-
- The confirmation email went to your junk folder
- The system is currently overloaded and delayed - it will come through (this is rare)
** UPDATE: We are experiencing technical challenges that are causing tracking not to be updated. We are seeing orders be delivered without any tracking notification, so if you haven't received yours, we didn't forget about you!**