I have not received a confirmation email for my order

If you have not received a confirmation email after placing your order, please follow these steps:

1. Check Your Spam/Junk Folder
   • Sometimes, confirmation emails can end up in your spam or junk folder. Please check these folders to see if the email was mistakenly filtered. 
   • Try Searching: "no-reply@steelseries.com" or "orders@steelseries.com"
2. Verify Your Email Address
   • Ensure that the email address you provided during checkout is correct. If there was a typo, you may not receive the confirmation email.
3. Wait a Little Longer
   • Occasionally, there may be a delay in sending confirmation emails. If you just placed your order, please allow a few minutes for the email to arrive.
4. Check Your Order Status
   • If purchased using your SteelSeries.com Account, you can check the status of your order by logging in and reviewing your Order Dashboard.
5. Contact Customer Support
   • If you have checked your spam folder, verified your email address, or if you have placed this order by selecting Guest at checkout, and still have not received a confirmation email... Please login to your SteelSeries account and submit a ticket here: CONTACT US.