Error Code 5,7,8,9 and 10 - Communication Issues Between Sonar and GG
What do these error codes mean?
Error Codes 5, 7, 8, 9, and 10 mean there's a communication issue between Sonar and GG. This could be due to a few things but not limited to , GG not white listed though your firewall/VPN, settings, local network hiccups, or even your antivirus. So please make sure GG is white-listed :).
How can I resolve this error?
Retry the Operation:
Click the "Retry" button on the error screen. This may resolve the issue without further action. In most cases, this will automatically restore Sonar.
In most of cases, this will automatically restore Sonar. If the error persists, follow these steps:
Check Network and Security Settings (if retry doesn't work):
- Review your firewall settings to ensure they are not blocking Sonar or GG.
Check your antivirus settings to confirm they are not interfering with the communication between Sonar and GG. - Verify your VPN configuration to ensure it allows communication between Sonar and GG.
Inspect your local network settings for any issues that might affect connectivity. - Relaunch GG: After adjusting any settings, restart the GG application to ensure all processes are running correctly.
How can I prevent these errors from occurring again?
To avoid these communication hiccups, make sure to check and update your firewall, antivirus, and VPN settings regularly so they work well with Sonar and GG. Plus, keep your network steady for smooth communication.
GLHF!