In case you're not satisfied with a product purchased from Steelseries.com we offer a full 30 day money back guarantee, valid from the date of purchase. The refund includes the price paid for the product as well as any shipping charge on your order.
Please be advised that we must receive the product(s) and you are responsible for the shipping cost to ship the product back to our warehouse. There are no additional restocking fees.
To request a refund on your order, please navigate to your order history page and select the refund option if available. If this option is not available, you are outside of the refund guarantee period of 30 days.