Which games can benefit of Sonar enhanced audio experience?
Any game or application using audio.
Which games can benefit of Sonar Virtual Surround?
Any game with multichannel output (almost any modern 3D game) can benefit of Sonar Virtual Surround.
Does Sonar Virtual Surround work on any headset?
Yes, Sonar will work on any multichannel audio source (almost any modern 3D game).
Why my virtual surround sounds weird when playing a game?
Some games might have their own virtual surround. Make sure to only enable Sonar Virtual Surround.
Will the tuning I do in the Gaming tab affect also my Chat audio or vice versa?
No. With Sonar, Gaming and Chat are completely independent. Any EQ tuning, audio effect or setting applied in the gaming tab will only affect the apps using the Sonar Gaming device.
Sonar gaming device is the default playback device in the Windows, but I do not hear any sound in my headset
Make sure that your headset or favorite audio device is set as output device for Gaming (or Chat depending the use) in the Mixer panel , then make sure the software you are using is outputting to the Sonar Gaming or Chat device.
Volume in Sonar is either too loud or too quiet I can’t get proper volume
Check your active audio effects, EQ settings or automatic effects like the automatic noise gate or smart volume, volume stabilizer as they can impact the volume.
Why my audio is cutting for a few seconds while Installing/Uninstalling GG?
That’s normal this is due to the process we use to make sure all the settings are correctly applied.
How do I setup Sonar in Discord?
Please follow the instructions linked here to setup Sonar in Discord.
How do I setup Sonar in Teams or Skype?
Please follow the instructions linked here to setup Sonar in Skype and Teams.
My friends say my voice is cutting or not clear
Check your settings for noise gate, automatic noise gate, noise reduction. In a quiet environment, those settings should be set to low values. Setting them to high values could lead to voice distortion.
How could I reduce keystroke noise
Enable impact noise reduction. This effect works better in combination with noise gate effect.
Can I use any headset to access all Sonar features?
Certain features are not accessible to all headset. If you want to know if you are able to use certain headsets please reach out to our support team.
Feel free to drop us a line by clicking on the “Give Feedback” button on GG’s Home page.
Have feedback or questions? Reach out to support here.