Not seeing your device in Engine?

Not seeing your device when launching Engine, try these steps!

Try some of these PC settings/tips

• Plug directly into a rear USB port, use a 3.0 USB.

• Update SteelSeries GG to the latest version

  • This FAQ can help click here

• Try another USB port or cable.

• Disable USB power-saving features. Sometimes Windows power-saving settings can turn off USB ports to save power.

If that doesn't work, try restarting SteelSeries GG

• Quit GG completely

  • Right‑click the SteelSeries GG icon in your system tray/taskbar and choose Quit (or Exit).

• Restart GG

  • Launch SteelSeries GG again from your Start menu or desktop.

• Reconnect your device

  • Unplug the device, wait a few seconds, then plug it back in.

After restarting GG, check the Home screen again to see if the device appears.

• Restart your PC - Sometimes, USB or driver issues are resolved by a full system restart.
• Reinstall SteelSeries GG If your device is still not detected in GG, try a clean reinstall. Click here for help on how to reinstall GG.

• Leave SteelSeries GG open
• Unplug the device
• Wait 10 to 15 seconds
• Plug the device back in
• Give GG a moment to re-detect the hardware
   

GLHF!