Here's a quick video on how the chatmix dial works on the Arctis 5 and Arctis 7:
To sum up in quick words with chatmix set properly, you can get clean game audio and crystal comms from your squad. This is your go-to set up:
In Playback devices:
- Set Arctis Game as your default playback device (main game audio, music, explosions).
- Set Arctis Chat as your default communication device (Discord / voice chat).
In Recording devices:
- Set Arctis Chat as your default recording device (this is your mic channel for comms).
Then, lock in your comms in every chat app (Discord, Teams, etc.) - Input (microphone): Arctis Chat
- Output (voice chat audio): Arctis Chat
End result: Game sounds, vids, music apps → Arctis Game, teammates screaming “low HP!” → Arctis Chat
If you are using Sonar, feel free to give this video a look, it explains how to make both chatmix and Sonar work on our legacy headsets: