ChatMix is a feature that lets you balance the volume between your game audio and chat communications. Whether you're in an intense CoD Search and Destroy match or any other game, ChatMix helps you hear both your teammates and game audio clearly.
What should I check first?
Make sure your headset is properly connected and turned on. Open SteelSeries GG and check if Sonar is enabled. Think of Sonar as the control center for your audio - it needs to be running correctly for ChatMix to work.If your ChatMix isn't functioning, check these common solutions:
- Verify that both Game and Chat outputs are set to the same device in Sonar
- For headsets with dual endpoints, ensure you're using the correct setup option
- Confirm your microphone input is properly selected
Using ChatMix Through Sonar
If you want to control ChatMix through the Sonar software:
- Open the Mixer tab in Sonar
- Set the same playback device for both Game and Chat mixers
- The ChatMix slider will appear in the Sonar interface
Using ChatMix Through Your Device
For headsets with built-in ChatMix controls:
- Open the Mixer tab in Sonar
- Set the game endpoint as the playback device in the Game mixer
- Set the chat endpoint as the playback device in the Chat mixer
- Set your headset's microphone as the input device
Still running into issues? You can contact support for additional assistance