If the LEDs on your Apex keyboard are acting up, like showing the wrong colors or looking a bit off, here is a suggestion that you can follow. Don't go AFK yet! Here's how you do it:
1: Boot up your SteelSeries GG software. You can download the software from steelseries.com
2: In the Engine tab, locate your keyboard in the device list. This is your command center for customizing your gear.
3: Navigate to the Settings tab. On the left side, you'll see your region settings.
4: Change your region to any other available option.
5: Wait until the new region is confirmed. Then, switch back to your original region setting.
6: Check out your keyboard’s lighting. If your RGB is back on point, you’re good to go!
If the colors are still not right, it might be time to call in reinforcements. Reach out to our Support Team, and we’ll help you gear up for a warranty replacement.
GLHF!