You may need to enable the input monitoring permissions in Security & Privacy Settings for it to work. You can access this setting via the following:
- Apple Menu
- -> System Preferences
- -> Security & Privacy
- -> Privacy Tab
- -> Enable Input Monitoring
- -> Privacy Tab
- -> Security & Privacy
- -> System Preferences
If you have an Xbox version of your headset, please also make sure the dongle is set to USB and NOT the Xbox option
GLHF!