If you’re experiencing an issue with GG, Moments, or Engine, sharing your GG GUID may help our team troubleshoot and resolve your issue more quickly.
Open the GG App: Go to Settings > About in the GG app to locate your GUID.
If GG Won’t Open: Navigate to C:\ProgramData\SteelSeries\GG\guid.json
in Windows Explorer. Open the guid.json
file to find your GUID
NOTE: Do NOT copy and paste the file thread. Manually search and access each folder within the file thread.
GLHF!