This is a typical occurrence between the PlayStation and 5 and PlayStation 4.
When you first connect a headset to the PS5, the volume is set to about 80%.
To increase the volume, go to:
Settings -> Sound -> Volume -> Headphones
Important Notice:
- Please note that SteelSeries does not recommend disabling or bypassing the volume‑limit feature. That cap is there to help protect your hearing over time and to keep our products within required safety standards globally.
- If you choose to turn off, override, or otherwise remove this recommended volume limit, you’re doing it at your own risk. In other words: if you decide to crank things past the suggested levels, you’re taking full responsibility for whatever happens next – including, but not limited to, potential hearing damage, personal injury, or other issues related to long sessions at high volume.
- Think of it like going past the redline in a game: you can do it, but you’re knowingly pushing beyond the safe zone and owning the consequences.