We are offering two different Nova 3 Wireless versions:
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Nova 3PW – Designed for PlayStation, PC, Mac, Switch, and mobile
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Nova 3XW – Compatible with Xbox, PlayStation, PC, Mac, Switch, and mobile
Important: The dongle that comes with each version is designed to match its compatibility profile. The color of the headset (e.g. Aqua, Lavender, Onyx) does not affect which dongle you need, but the version of the headset does.
So... can I Mix and Match Dongles?
No. Even though dongles may look the same physically, they are version-specific. For example:
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A Nova 3PW dongle won’t work with a Nova 3XW headset.
- A Nova 3XW dongle will not make Nova 3PW Xbox compatible.
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A replacement dongle must match the exact model of your headset.
If you need a replacement, please make sure that you are choosing the one for your exact headset model - if you need help, feel free to contact our support team and provide your headset’s model and serial number - we will help you find the right one! 🔍