Setup for Single Endpoint Headsets (Arctis 7x, Arctis 9x, Arctis 1 Wireless) or Non-SteelSeries Headsets:
Step 1: In the Mixer tab, select your preferred headset as the playback device in the Game and Chat widgets. Both the Game and Chat playback devices must be the same in order to use Sonar ChatMix feature.
Step 2: Set the Microphone Input device as the headset’s Microphone input.
Setup for Dual Endpoint Headsets (Arctis Pro Wireless, Arctis Pro + GameDAC, Arctis 9, Arctis 7, Arctis 5):
The way you setup your device in Sonar will affect the ChatMix feature. In this case you have the two options: Option 1: use Sonar ChatMix through Sonar UI or Option 2: use ChatMix through your headset on-device wheel or GameDAC
Option 1: Use ChatMix through Sonar:
Step 1: In the Mixer tab, select your preferred headset as the playback device in the Game and Chat widgets. Both the Game and Chat playback devices must be the same in order to use Sonar ChatMix feature, we suggest to use Game endpoint for both.
Option 2: you want to use ChatMix through your headset on-device wheel or GameDAC
Step 1: In the Mixer tab, select the game endpoint of your preferred headset as the playback device in the Game widget
Step 2: In the Mixer tab, select the chat endpoint of your preferred headset as the playback device in the Chat widget
Step 3: Set the Microphone Input device as the headset’s Microphone input.
Resume table of the impact of Sonar setup on ChatMix feature.
Example Chatmix Setup for the Arctis 1 Wireless/ Third party headsets:
Sonar Gaming Playback Device | Sonar Chat Playback Device |
ChatMix state in Sonar: |
Arctis 1 Wireless | Arctis 1 Wireless | Active |
Arctis 1 Wireless | Other Device (ex. PC audio) |
Inactive |
Other Device (ex. PC audio) | Arctis 1 Wireless |
Inactive |
Example Chatmix Setup for the Arctis Pro Wireless:
Sonar Gaming Playback Device: | Sonar Chat Playback Device: |
ChatMix state in Sonar: |
On-device/ GameDAC state: |
Arctis Pro Wireless Game | Arctis Pro Wireless Game | Active | Inactive |
Arctis Pro Wireless Game | Arctis Pro Wireless Chat | Inactive | Active |
Other Device (ex PC audio) | Arctis Pro Wireless Chat | Inactive | Inactive |
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