Users using an Arctis 7+/7p+
How do I enable the ChatMix on my Arctis 7+/7p+?
Open GG-> Sonar -> In the Mixer tab select your Arctis 7+/7p+ as a output device for both Gaming and Chat. Please note: You will be required to be logged in to GG to perform this action.
Arctis 7+:
Once the Arctis 7+ has been setup as the playback device for both Gaming and Chat, you will be able to control the Chatmix directly from the Chatmix wheel on your Arctis 7+ headset.
Arctis 7P+:
Once the Arctis 7+ has been setup as the playback device for both Gaming and Chat, you will be able to control the Chatmix using the Chatmix Slider within Sonar. Note: The Arctis 7P+ does not have a chatmix wheel on the headset.
Can I control the ChatMix via the slider in Sonar UI?
Sonar ChatMix can only be controlled through the wheel on the Arctis 7+ and via the Chatmix slider in Sonar on the Arctis 7p+ headset.
In the mixer panel I used different outputs for Gaming and Chat. As a result, the ChatMix doesn’t work on my headset.
In order to enable Sonar ChatMix, both Sonar Gaming and Chat devices outputs need to be set to the same device (your Arctis 7+/7p+).
Using Arctis Headsets with two endpoints:
- Arctis Pro + GameDAC, Arctis Pro wireless, Arctis 5, Arctis 7, Arctis 9
How do I enable the ChatMix feature in Sonar?
Open GG-> Sonar (login required) -> In the Mixer tab, select your Arctis Game endpoint as output device for both Gaming and Chat. Now you will be able to control the ChatMix from Sonar UI. When ChatMix is controlled via Sonar, you will not be able to use the ChatMix feature from the hardware wheel on your device nor on your GameDAC or Transmitter.
I have set the output on for sonar: Gaming to my Arctis Game device and Chat to my Arctis Chat. The ChatMix still works on the Game DAC/Device but it’s greyed out in Sonar UI
In order to enable the Sonar ChatMix, the output for both Sonar Gaming and Chat devices needs to be set to the same output device (Arctis Game). This will disable the hardware based ChatMix, meaning you won’t be able to use the ChatMix feature from the hardware wheel on your device or on your GameDAC/Transmitter.
Using Arctis Headsets with one endpoint:
- Arctis 1 Wireless, Arctis 7X, Arictis 9X
How do I enable the ChatMix on a headset with one end point?
Open GG-> go to Sonar (login required) -> In the Mixer tab select your Arctis headset as output device for both Gaming and Chat. Now you will be able to control the ChatMix from Sonar UI.
I have set the output on different devices for Gaming and Chat and the ChatMix doesn’t work on my headset
In order to enable Sonar ChatMix, the output for both Sonar Gaming and Chat needs to be set to the same output device.
Users using third party devices:
How do I enable the ChatMix on my Non-SteelSeries device?
Open GG-> go to Sonar (login required) -> In the Mixer tab select your audio device as output device for both Gaming and Chat. Now you will be able to control the ChatMix from Sonar UI.
I have set the output on different devices for Gaming and Chat and the ChatMix doesn’t work on my headset
In order to enable Sonar ChatMix, the output for both Sonar Gaming and Chat needs to be set to the same output device.
My headset has 2 endpoints for game and chat how do I setup Sonar to use the ChatMix?
In order to enable Sonar ChatMix, the output for both Sonar Gaming and Chat needs to be set to the same output device
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