Yes. In some cases, your banking and/or online payment account may fail our verification process. As such, to protect you and your financial account, you may receive an email from OrderVerification@SteelSeries.com /firstname.lastname@example.org to the email used on the order.
Please provide the requested information within 5 business days to finalize your order. Failure to do so will result in the cancelation of your SteelSeries order. Because of this, your estimated delivery date can change.
We apologize for any inconvenience this may cause and appreciate your understanding.