This is a one-day-only promotion that can be redeemed using the T-Mobile Tuesdays app. If you are experiencing issues with the app, please follow the link above for troubleshooting.
If you successfully redeemed the promotion from the app and are having issues, below are the most common solutions.
- I didn't receive an email confirmation
- Double-check there is no typo in the email address you entered. This is the most common error.
- The confirmation, although rare, may be delayed due to heavy email load on the servers
- I can't login into my account
- Please click the "Forgot password/email" link at the login page to reset your information
- My keycode does not work
- Ensure you followed all the required instructions when you redeemed the keycode.
- Your keycode may have since expired
- If you are experiencing any issues with your keycode, please shoot us an email so we can see what is going on: firstname.lastname@example.org