Why don't my reward points for a purchase match the total price on my order? Products SteelSquad Caboose Updated February 10, 2019 08:49 Shipping costs don't count towards your reward points, just the purchase total. 🧡, glhf Related articles Can I use my SteelSquad rewards with other promotions and coupons? Can I spend / earn points on SteelSeries products at any retail store? What is the SteelSquad rewards program? Do I have to make a purchase to benefit from the SteelSquad rewards program? My Rival 600 isn't responding on certain surfaces. How do I recalibrate it?