If SteelSeries Engine reports your SteelSeries product to be counterfeit, it will disable functionality and you will be unable to use Engine to make any changes to the device. We do this to ensure that the counterfeit product cannot use SteelSeries Engine as a proxy to infect or damage your computer. While we're not implying that a counterfeit product can or will do these things, we do want to take all precautionary measures possible to maintain the integrity of your system.
In addition to this risk, the product will not have the same build quality and performance of a genuine SteelSeries product. We ask that you please return the counterfeit product to the retailer or etailer and inform them that the product is fake.
In the case the retailer asks for proof or confirmation, or you'd like a statement from us before you reach out to the retailer, please file a ticket here: Report Fake Product