Once you receive your SteelSeries RMA promo code via email, do the following:
1) Navigate to the SteelSeries website.
2) Log into your SteelSeries.com account with which you filed your RMA warranty ticket (if you are not already logged in).
3) Select your product & add it to your cart. You may only use your RMA code for the product you purchased originally. If you have any questions, reply to your warranty ticket & your RMA Specialist will be happy to answer them!
4) Proceed to checkout. You need to apply the promo code to your shopping cart by clicking the "Add Promo Code" Link directly below your item(s).
5) Sit back, relax, & wait for your replacement to arrive in the mail!