Can I place my order over the telephone? Michael P Unfortunately, we do not take orders over the telephone. Please place all of your orders using our website. Related articles Can I cancel or change my order after it has been placed? What payment options do you accept? Can I redirect my order to a different address after it has been shipped? Why does my bank statement show two transactions for the same order? Was I charged twice? Why am I receiving an error message when I place my order using a credit card?