Orders shipped outside the United States and Denmark are going out as DDU (Delivery Duty Unpaid), which is a general rule for all shipments going to countries outside the European Union. You are responsible for paying the additional taxes, duties and/or fees (including customs clearance) charged by the destination country. SteelSeries has no control over these taxes, and they are not included in your order total beforehand.
- We advise you to contact the destination country’s customs office for more information and a breakdown of your fees.
- Should customs clearance be required, it may cause delays beyond the original estimated delivery date given to you.