{"count":12,"next_page":null,"page":1,"page_count":1,"per_page":30,"previous_page":null,"articles":[{"id":36611236436877,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36611236436877.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36611236436877-What-s-different-about-the-Rival-3-Generation-2-Wired","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-4,"vote_count":16,"section_id":36754656157325,"created_at":"2025-05-14T17:51:24Z","updated_at":"2026-06-17T13:16:52Z","name":"What's different about the Rival 3 Generation 2 (Wired)?","title":"What's different about the Rival 3 Generation 2 (Wired)?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:51:10Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["GG","Mouse","Rival 3 Gen 2 Wired","Rival 3 Gen 2"],"body":"<p data-start=\"138\" data-end=\"571\">⚡ Click latency? Cranked down to a blazing 1.35ms — every tap hits <em data-start=\"205\" data-end=\"216\">instantly</em>. No delays, just pure reaction time.<br>🧊 Glide like a pro with brand-new 100% PTFE feet — smoother than ever, zero resistance, full control.<br>🕸️ Upgraded Super Mesh paracord = next-level flexibility and durability. No drag, no tangle, just seamless movement.<br>⚪ And yeah… we’ve dropped a fresh <em data-start=\"515\" data-end=\"522\">White</em> edition — clean, crisp, and ready to dominate.  For Glory 🎮</p><p class=\"undefined\"> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ec684f44785ecc197ec0e7c1a6d789be2\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e0920d9593ba364c75983504f2d925d4d\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e57d61e4858052cc505daa97018f50d72\">You're welcome</li>\n</ul><p>GLHF!</p><p class=\"undefined\" data-end=\"615\"> </p>"},{"id":36739847764493,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36739847764493.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36739847764493-Can-I-customize-the-Rival-3-Gen-2-s-X-Y-DPI-independently","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":-2,"vote_count":8,"section_id":36754656157325,"created_at":"2025-05-19T23:00:16Z","updated_at":"2026-08-22T06:34:24Z","name":"Can I customize the Rival 3 Gen 2's X/Y DPI independently?","title":"Can I customize the Rival 3 Gen 2's X/Y DPI independently?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:49:12Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01J71587TCFZVV3STD7DP4Q9XD","01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["GG","Mouse","DPI","rival 3 wireless gen 2","Rival 3 Gen 2 Wired","Rival 3 Gen 2","Independent X-Y"],"body":"<p> </p><p>Yes, you sure can!  Enabling the Independent X-Y feature allows you to set a different vertical and horizontal sensitivity setting (X and Y DPI).  </p><p>We recommend reducing vertical drift when aiming in slower-paced tactical games where aiming is horizontal to keep crosshairs at head level and adjusting/increasing vertical aiming speed for fast-paced games where aiming is highly vertical.  </p><p>The Independent X-Y feature can be enabled in GG and will save onto your mouse's onboard memory.  This means that you can take it on the go and use this feature on any other device.  </p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e8ed148d4b1bdeeb6bd12466005c9fe45\">Connect the mouse to your computer</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e96ba8ea733a7195951ef43f2ed54fda6\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e11d422eef65da5d50a694ce1bf1e6cec\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e24d6087065a3e464144f45da381616f5\">You're welcome</li>\n</ul><p>GLHF!</p>"},{"id":37336700468493,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/37336700468493.json","html_url":"https://support.steelseries.com/hc/en-us/articles/37336700468493-Rival-3-Gen-2-User-Manual-and-Product-Information-Guide","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":-8,"vote_count":12,"section_id":36754656157325,"created_at":"2025-06-12T20:44:42Z","updated_at":"2026-08-02T12:43:10Z","name":"Rival 3 Gen 2 User Manual and Product Information Guide","title":"Rival 3 Gen 2 User Manual and Product Information Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-18T22:31:47Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["product information guide","Rival 3 Gen 2"],"body":"<p>On this page, you can find the Rival 3 Gen 2 Product Information Guide and User Manual. </p><p>Translations provided within this Guide are below:</p><p>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\">English</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\">E<span lang=\"es\">spañol</span></a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\">简体中文</a> <br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\">繁體中文</a> <br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\">日本語 </a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\">한국어</a> <br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\">Deutsch</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\"><span lang=\"fr\">Français</span></a><br><span lang=\"fr\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\"><span lang=\"fr\">Italiano</span></a><br><span lang=\"fr\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/MO_rival_3_gen_2_pig_web.pdf\"><span lang=\"pt\">Português</span></a></p><p>Curious about all the documentations? <em>(Declarations of Conformity etc.)</em></p><p>Check out our<a href=\"https://support.steelseries.com/hc/en-us/categories/360001256111-Doc-Depot\" target=\"_blank\" rel=\"noopener noreferrer\"><strong> Doc Depot</strong></a><strong>!</strong></p><p><strong>GLHF!</strong></p>"},{"id":36586815592845,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36586815592845.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36586815592845-What-settings-in-GG-save-onto-the-Rival-3-Gen-2-Wired-s-onboard-memory","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":-18,"vote_count":24,"section_id":36754656157325,"created_at":"2025-05-13T20:58:24Z","updated_at":"2026-08-26T00:08:10Z","name":"What settings in GG save onto the Rival 3 Gen 2 Wired's onboard memory?","title":"What settings in GG save onto the Rival 3 Gen 2 Wired's onboard memory?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T19:13:58Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01J71587TCFZVV3STD7DP4Q9XD","01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["settings","GG","onboard memory","Rival 3 Gen 2 Wired","Rival 3 Gen 2"],"body":"<p> </p><p>Here are the settings that you can save onto the onboard memory.  </p><ul>\n<li data-list-item-id=\"e6251416abb38ba01439d5ccd438c4d4e\">Sensitivity Settings (X &amp; Y DPI Levels)</li>\n<li data-list-item-id=\"e99f8829b7811cfbeb7756382a924d0ae\">Polling rate</li>\n<li data-list-item-id=\"e8a65a5c9b137dca8dc494344472c9254\">Keyboard and mouse buttons mapping</li>\n<li data-list-item-id=\"e1555df99084c810dce0b4057a1610687\">Macros are saved to the mouse.</li>\n<li data-list-item-id=\"e87351ffa8eef6cc88c1d2504c9193fd2\">Reactive lighting effects</li>\n</ul><p>Any changes you make to these settings will automatically save onto the Rival 3 Gen 2 Wired's onboard memory when applied in GG.  </p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e7fd538c1bf9904b5c75069acc5770943\">Connect the mouse to your computer</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ecd33e82d912abe352b971adca821f835\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"edb4c47eea016da5dacf733d694aafe07\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ea5bc2a52ff1ee617f5a25ac9fa8d4137\">You're welcome</li>\n</ul><p>GLHF!</p>"},{"id":36586569457677,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36586569457677.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36586569457677-What-are-the-default-DPI-levels-and-indication-colors-for-my-Rival-3-Gen-2-Wired","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":4,"vote_sum":-4,"vote_count":12,"section_id":36754656157325,"created_at":"2025-05-13T20:51:04Z","updated_at":"2026-08-19T01:28:39Z","name":"What are the default DPI levels and indication colors for my Rival 3 Gen 2 Wired?","title":"What are the default DPI levels and indication colors for my Rival 3 Gen 2 Wired?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:49:20Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01J4S5NM4RXYYP8FPSYP67PVVR","01J71587TCFZVV3STD7DP4Q9XD","01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["GG","onboard memory","Mouse","Rival 3 memory","DPI","Rival 3 Gen 2 Wired","Rival 3 Gen 2"],"body":"<p> </p><p>Here are the default DPI levels and indication colors that are available when you open up the box.  </p><ul>\n<li data-list-item-id=\"e14a8761f04fdad12c67a9ebc683da841\">400 DPI - Magenta</li>\n<li data-list-item-id=\"e60ef8a1535babcffd35b63167bdc58da\">800 DPI - Cyan</li>\n<li data-list-item-id=\"e4b201344ae51a64e072d0c794205d175\">1600 DPI - Green</li>\n<li data-list-item-id=\"eb54d72de8515e34e808c6b22d99661ef\">2400 DPI - Yellow</li>\n<li data-list-item-id=\"e0b46a7eac90ec285915dce5095e1ae8a\">3200 DPI - Red</li>\n</ul><p>These default DPI levels can be altered in the Gear section of GG.  The Rival 3 Gen 2 Wired mouse is capable of saving up to 5 custom DPI profiles.  </p><p> </p><div class=\"p-rich_text_section\">\n<div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div>\n<ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e7c688f2b1ab709e555ba046c6cd16c56\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e9addb321ce4ad7bd5aecb421ec261142\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ea6284713e74fb53d143c5ec0523ce0df\">You're welcome</li>\n</ul>\n<p>GLHF!</p>\n</div>"},{"id":36586357582733,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36586357582733.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36586357582733-Do-custom-DPI-Profiles-save-onto-the-Rival-3-Gen-2-Wired-s-onboard-memory","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":5,"vote_sum":-3,"vote_count":3,"section_id":36754656157325,"created_at":"2025-05-13T20:44:37Z","updated_at":"2026-07-23T20:40:19Z","name":"Do custom DPI Profiles save onto the Rival 3 Gen 2 Wired's onboard memory?","title":"Do custom DPI Profiles save onto the Rival 3 Gen 2 Wired's onboard memory?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:49:17Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01J71587TCFZVV3STD7DP4Q9XD","01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["GG","Mouse","custom","DPI","Rival 3 Gen 2 Wired","Rival 3 Gen 2"],"body":"<p> </p><p>Yes, the Rival 3 Gen 2 Wired mouse can save up to 5 custom DPI (dots per inches) profiles directly to the mouse.  </p><p>Once you set the DPI settings in GG, it will be ready to use on any other device.  It will carry over when using the mouse on another PC, Xbox, or PlayStation.  </p><p>To change up your DPI Profiles, please access the Gear section of GG.  From there you will be able to modify any of the DPI Profiles.  </p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e324952231081a0dbc888103f6e70c1e5\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"eea47d5bccec540845a78adcec05d3fb3\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e6f6afe08fb9d56cbeed889fae9eb76e0\">You're welcome</li>\n</ul><p>GLHF!</p>"},{"id":36738839050253,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36738839050253.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36738839050253-How-long-is-the-Rival-3-Gen-2-super-mesh-cable","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":-2,"vote_count":2,"section_id":36754656157325,"created_at":"2025-05-19T22:29:50Z","updated_at":"2026-03-27T18:49:03Z","name":"How long is the Rival 3 Gen 2 super mesh cable?","title":"How long is the Rival 3 Gen 2 super mesh cable?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:49:03Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01J3QJDT11118T3WBY6QMA4PB1","01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["Rival 3","Rival","Mouse","cable","Rival 3 Gen 2 Wired","Rival 3 Gen 2"],"body":"<p> </p><p>Hello there! We appreciate your interest in the Rival 3 Gen 2.  </p><p>The super mesh cable measures out to 6 feet / 1.82 m long.  This might make you think that the cable will weigh down your mouse a bit.  Fear not, the super mesh material actually makes it feel super light.  It might even feel like you're using a wireless mouse.  </p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e7653e8d9f531962985ca91a18cca26fe\">Connect the mouse to your computer</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"eee9c74bc48bb2c3b27ce65026a04338a\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ec67ff32b0b385007029bec64b3e9b6fe\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ed5e39248ca7a17dcea3aa3da434c7ae2\">You're welcome</li>\n</ul><p>GLHF!</p>"},{"id":36738749155853,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36738749155853.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36738749155853-Is-the-Rival-3-Gen-2-s-super-mesh-cable-detachable","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":7,"vote_sum":0,"vote_count":0,"section_id":36754656157325,"created_at":"2025-05-19T22:25:58Z","updated_at":"2026-08-05T20:00:54Z","name":"Is the Rival 3 Gen 2's super mesh cable detachable?","title":"Is the Rival 3 Gen 2's super mesh cable detachable?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-08-05T20:00:54Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01J3QJDT11118T3WBY6QMA4PB1","01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["Rival 3","Rival","Mouse","cable","Rival 3 Gen 2"],"body":"<p>Hello there!  We appreciate your interest in the Rival 3 Gen 2.  </p><p>The super mesh cable that comes with the Rival 3 Gen 2 is not detachable.  It is made this way to reduce the overall weight of the mouse.  </p><p>We also have a wireless version for those in need of \"complete freedom\" while gaming.  The wireless version can be found <a href=\"https://steelseries.com/gaming-mice/rival-3-gen-2?connectivityType=wireless&amp;color=black\">here</a>. </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e1ff799ea55ae5c2579048b1f943beec1\">Connect the mouse to your computer</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ed85e84b881b1399061ee82824c9b8d4a\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e0d2082183f850f61215485369245f55e\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e1f5977859ad7f8e8fac9ae4520ed8805\">You're welcome</li>\n</ul><p>GLHF!</p>"},{"id":36611473863437,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36611473863437.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36611473863437-What-grip-style-does-the-Rival-3-Gen-2-use","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":8,"vote_sum":-1,"vote_count":5,"section_id":36754656157325,"created_at":"2025-05-14T17:58:32Z","updated_at":"2026-03-27T18:51:15Z","name":"What grip style does the Rival 3 Gen 2 use?","title":"What grip style does the Rival 3 Gen 2 use?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:51:14Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["Mouse","grip style","Rival 3 Gen 2 Wired","Rival 3 Gen 2"],"body":"<p data-start=\"112\" data-end=\"235\"> </p><p data-start=\"112\" data-end=\"235\">🖱️ The symmetrical shape is dialed in for <strong data-start=\"155\" data-end=\"163\">claw</strong> and <strong data-start=\"168\" data-end=\"186\">fingertip grip</strong> players — fast, precise, and ultra-responsive.</p><p data-start=\"237\" data-end=\"393\">Prefer a <strong data-start=\"246\" data-end=\"259\">palm grip</strong>? You can still rock it, but for peak comfort, we recommend checking out the <strong>Aerox 5 </strong>or the <strong>Rival 5</strong>. 🛋️👌</p><p class=\"undefined\" data-end=\"393\"> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e337c9a3069c084e945450aac56647c10\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e22de93a5f9a7b0c946143709bb003f97\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e3b4756bbaaf458ae705224dc9fdafa64\">You're welcome</li>\n</ul><p>GLHF!</p>"},{"id":36611344020365,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36611344020365.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36611344020365-How-durable-is-the-Rival-3-Generation-2-Wired","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":9,"vote_sum":-2,"vote_count":2,"section_id":36754656157325,"created_at":"2025-05-14T17:54:40Z","updated_at":"2026-03-27T18:50:03Z","name":"How durable is the Rival 3 Generation 2 (Wired)?","title":"How durable is the Rival 3 Generation 2 (Wired)?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:50:03Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["Mouse","durable","Rival 3 Gen 2 Wired","Rival 3 Gen 2"],"body":"<p data-start=\"120\" data-end=\"280\">💥 Built to go the distance — we're using the same <strong data-start=\"171\" data-end=\"200\">60 million click switches</strong> found in our top-tier mice, so every click feels crispy and clutch for years.</p><p data-start=\"282\" data-end=\"376\">🛡️ Wrapped in a high-grade, extra-strong polymer for serious durability — no flex, no quit.</p><p data-start=\"378\" data-end=\"536\">⚔️ And with our signature <strong data-start=\"404\" data-end=\"434\">split-trigger click design</strong>, your left and right clicks stay fast, responsive, and consistent from day one to day one thousand.</p><p data-start=\"538\" data-end=\"590\">This isn’t just built to last. It’s built to win. 🏆</p><p class=\"undefined\" data-end=\"590\"> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e47f457b90fc62e1029ea06467140b5a7\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e55e782ca98b87a4232ed817721f83bf1\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e56b90e7a58593c3e4735f89654bc0def\">You're welcome</li>\n</ul><p>GLHF!</p>"},{"id":36587503475725,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36587503475725.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36587503475725-What-colors-are-available-for-the-Rival-3-Gen-2-Wired","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":10,"vote_sum":-7,"vote_count":11,"section_id":36754656157325,"created_at":"2025-05-13T21:18:58Z","updated_at":"2026-09-06T15:03:24Z","name":"What colors are available for the Rival 3 Gen 2 Wired?","title":"What colors are available for the Rival 3 Gen 2 Wired?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:48:58Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["Mouse","Rival 3 Gen 2 Wired","Rival 3 Gen 2"],"body":"<p data-start=\"94\" data-end=\"233\">🎨 The <em data-start=\"101\" data-end=\"116\">Rival 3 Gen 2</em> lineup just leveled up — both <strong data-start=\"147\" data-end=\"156\">Wired</strong> and <strong data-start=\"161\" data-end=\"173\">Wireless</strong> versions now come in sleek <strong data-start=\"201\" data-end=\"210\">Black</strong> and clean <strong data-start=\"221\" data-end=\"230\">White</strong>.</p><p data-start=\"235\" data-end=\"367\">But that’s not all 👀 — the <strong data-start=\"263\" data-end=\"281\">Wireless Gen 2</strong> is bringing the style with two fresh drops: 💧<strong data-start=\"328\" data-end=\"336\">Aqua</strong> and 💜<strong data-start=\"343\" data-end=\"355\">Lavender</strong> editions.</p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"eb9be317fc9a4159986853fdaa2489f8b\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ed7dca99a28e43ee2b331cf05e123ee1c\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e98c299d55100e3a6403024b1209798d2\">You're welcome</li>\n</ul><p>GLHF!</p>"},{"id":36587217635597,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/36587217635597.json","html_url":"https://support.steelseries.com/hc/en-us/articles/36587217635597-Are-there-replacement-100-PTFE-mouse-skates-available-for-the-Rival-3-Gen-2-Wired","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":11,"vote_sum":-1,"vote_count":3,"section_id":36754656157325,"created_at":"2025-05-13T21:08:22Z","updated_at":"2026-05-30T18:40:08Z","name":"Are there replacement 100% PTFE mouse skates available for the Rival 3 Gen 2 Wired?","title":"Are there replacement 100% PTFE mouse skates available for the Rival 3 Gen 2 Wired?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:50:57Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ9DE756ND7W36JG9EZYB","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["Mouse","rival 3 wireless gen 2","Rival 3 Gen 2 Wired","Rival 3 Gen 2","mouse skates"],"body":"<p> </p><p>We are happy to let you know that we do have replacement 100% PTFE mouse skates available for the Rival 3 Gen 2.  </p><p>They can be found in the Accessories Page in our web store.    </p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ee2847b4ccf923effdc7306ef8d41b7d1\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e17a9b305333a95582e0511623419aa19\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ee0c7933ae0273feaf77f53c79433e423\">You're welcome</li>\n</ul><p>GLHF!</p>"}],"sort_by":"position","sort_order":"asc"}