{"count":2,"next_page":null,"page":1,"page_count":1,"per_page":30,"previous_page":null,"articles":[{"id":37470987400205,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/37470987400205.json","html_url":"https://support.steelseries.com/hc/en-us/articles/37470987400205-Prime-User-Manual-and-Product-Information-Guide","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-9,"vote_count":15,"section_id":360013701871,"created_at":"2025-06-18T20:37:23Z","updated_at":"2026-09-27T11:55:42Z","name":"Prime+ User Manual and Product Information Guide","title":"Prime+ User Manual and Product Information Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-18T20:37:34Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Prime+","Product Information Guide"],"body":"<p>On this page, you can find the Prime+ Product Information Guide and User Manual. </p><p>Translations provided within this Guide are below:</p><p>-<a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\">English</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\">E<span lang=\"es\">spañol</span></a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\">简体中文 </a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\">繁體中文</a> <br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\">日本語 </a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\">한국어 </a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\">Deutsch</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\"><span lang=\"fr\">Français</span></a><br><span lang=\"fr\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\"><span lang=\"fr\">Italiano</span></a><br><span lang=\"fr\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\"><span lang=\"pt\">Português</span></a><br><span lang=\"pt\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\"><span lang=\"pt\">Russian</span></a><br><span lang=\"pt\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/M_PrimePlus_PIG.pdf\"><span lang=\"pt\">Polski</span></a><br><span lang=\"pt\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/MO_prime_pig_fi_fi.pdf\"><span lang=\"pt\">Finnish</span></a></p><p>Curious about all the documentations? <em>(Declarations of Conformity etc.)</em></p><p>Check out our<a href=\"https://support.steelseries.com/hc/en-us/categories/360001256111-Doc-Depot\" target=\"_blank\" rel=\"noopener noreferrer\"><strong> Doc Depot</strong></a><strong>!</strong></p><p>GLHF!</p>"},{"id":4423306466061,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4423306466061.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4423306466061-What-features-save-onto-the-Prime-s-onboard-memory","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-262,"vote_count":406,"section_id":360013701871,"created_at":"2022-01-28T17:34:13Z","updated_at":"2026-04-17T19:30:23Z","name":"What features save onto the Prime+'s onboard memory?","title":"What features save onto the Prime+'s onboard memory?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:30:23Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Prime+"],"body":"<div class=\"p-rich_text_section\"> </div><div class=\"p-rich_text_section\">Prime+ has only one onboard profile. The profile that is active when the Engine quits, is the designated onboard profile. </div><div class=\"p-rich_text_section\"> </div><div class=\"p-rich_text_section\"><strong>Features that require the Engine to be running in order to function: </strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e02f193d386b874921c958135451833be\">All button mappings EXCEPT keyboard and mouse button functions </li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e5048d483c655168d5a8e6eff69329602\">Angle snapping </li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"eddeb9b67c42383e02b6f96474c97e723\">Accel/Decel </li>\n</ul><div class=\"p-rich_text_section\"><strong>Features that save on the mouse, even when the Engine is quit or uninstalled:</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"eb8d9c94c613afa1c1e51c93dc7cc0365\">Keyboard and mouse button function mappings </li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e77cb7d057299857ace2bd91d25e2d6ab\">CPI </li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ef598d4ece6ee97ddcab5b86dd9eab2a2\">Polling rate </li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e7430c71a55740efc3692f69d86b34af2\">Lighting </li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ebcb7ce1a3e1d09c6c78d36f28ed9ee46\">OLED screen image </li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ededa06ca703f2e39d6c8c597076d4be7\">Lift-off distance </li>\n</ul><p>If you are having issues with the Prime+ mouse not showing up in Engine, please check our USB device troubleshooting steps <a href=\"https://support.steelseries.com/hc/en-us/articles/228003808-USB-product-support-for-SSE\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>here.</strong></a></p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome it is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e98b54b05f0007302c4420d2388241bd7\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e0dccc717dde2d29a7d0b98935e5f8695\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ea5a47dc681e20a0aac9ee4e4aa9fcbee\">You're welcome</li>\n</ul><div class=\"p-rich_text_section\"> </div>"}],"sort_by":"position","sort_order":"asc"}