{"count":5,"next_page":null,"page":1,"page_count":1,"per_page":30,"previous_page":null,"articles":[{"id":4994912988045,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4994912988045.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4994912988045-How-do-I-change-my-Prime-mouse-s-Polling-Rate","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-32,"vote_count":88,"section_id":360013701851,"created_at":"2022-03-22T20:13:41Z","updated_at":"2026-06-11T22:02:47Z","name":"How do I change my Prime mouse's Polling Rate?","title":"How do I change my Prime mouse's Polling Rate?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:45:46Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Prime","prime mouse"],"body":"

Here's a quick walk-through on how to change your mouse's Polling Rate: 

    \n
  1. You can change the Polling Rate by holding down the CPI button which can be found on the underside of the mouse.  The change in the Polling Rate will be shown by seeing the scroll wheel RGB light flash.
    2. \n
  2. The Polling Rate can also be changed by accessing your mouse's settings in the Engine section of GG.
    3. \n

 

Wanna learn more about how awesome it is?
"},{"id":37471583409293,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/37471583409293.json","html_url":"https://support.steelseries.com/hc/en-us/articles/37471583409293-Prime-User-Manual-and-Product-Information-Guide","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-2,"vote_count":6,"section_id":360013701851,"created_at":"2025-06-18T20:59:39Z","updated_at":"2026-06-21T03:18:58Z","name":"Prime User Manual and Product Information Guide","title":"Prime User Manual and Product Information Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-18T20:59:43Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Prime","Product Information Guide"],"body":"

On this page, you can find the Prime Mouse Product Information Guide and User Manual. 

Translations provided within this Guide are below:

-English
-Español
-简体中文 
-繁體中文 
-日本語 
-한국어 
-Deutsch
-Français
-Italiano
-Português
-Russian
-Polski
-Finnish

Curious about all the documentations? (Declarations of Conformity etc.)

Check out our Doc Depot!

GLHF!

"},{"id":4994965209741,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4994965209741.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4994965209741-What-are-the-Prime-Mouse-s-default-CPI-settings","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-25,"vote_count":99,"section_id":360013701851,"created_at":"2022-03-22T20:15:00Z","updated_at":"2026-08-24T00:51:37Z","name":"What are the Prime Mouse's default CPI settings?","title":"What are the Prime Mouse's default CPI settings?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:40:12Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Prime"],"body":"

The default CPI settings on the mouse are the following:

Wanna learn more about how awesome it is?
"},{"id":4994821534861,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4994821534861.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4994821534861-What-kind-of-cable-does-the-Prime-Mouse-use","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-50,"vote_count":118,"section_id":360013701851,"created_at":"2022-03-22T20:11:39Z","updated_at":"2026-09-10T00:14:13Z","name":"What kind of cable does the Prime Mouse use?","title":"What kind of cable does the Prime Mouse use?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-21T00:46:35Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ9DE756ND7W36JG9EZYB"],"label_names":["Prime","cable"],"body":"

The Prime Mouse uses a detachable Micro-USB to USB-A Cable. 

We designed the cable to be detachable for easy transportation. Too often cables are bent or torn when put in a backpack when traveling to LAN events or even to a friend’s house to play games.  

This is why we created a detachable cable that is still easy to use, but sturdy enough for many hours of gameplay. 

\"mceclip0.png\"

Wanna learn more about how awesome your mouse is?

GLHF!

"},{"id":4994889208717,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4994889208717.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4994889208717-What-kind-of-switch-does-the-Prime-mouse-have","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-34,"vote_count":104,"section_id":360013701851,"created_at":"2022-03-22T20:13:01Z","updated_at":"2026-01-26T22:46:52Z","name":"What kind of switch does the Prime mouse have?","title":"What kind of switch does the Prime mouse have?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-26T22:46:52Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ9DE756ND7W36JG9EZYB"],"label_names":["Prime","Mouse"],"body":"

The Prime mouse comes with 100M Prestige OM switches that give you that crisp click feeling and sound from the 1st click to the 100 millionth click.

\"mceclip0.png\"

Wanna learn more about how awesome your mouse is?

GLHF!

"}],"sort_by":"title","sort_order":"asc"}