{"count":6,"next_page":null,"page":1,"page_count":1,"per_page":30,"previous_page":null,"articles":[{"id":4994609313421,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4994609313421.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4994609313421-How-do-I-adjust-the-Prime-Wireless-Mouse-s-Polling-Rate","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-42,"vote_count":86,"section_id":360013598392,"created_at":"2022-03-22T20:06:41Z","updated_at":"2026-09-18T20:25:35Z","name":"How do I adjust the Prime Wireless Mouse's Polling Rate?","title":"How do I adjust the Prime Wireless Mouse's Polling Rate?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:50:06Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["prime wireless"],"body":"

Here's a quick walk-through on how to change your mouse's polling rate: 

    \n
  1. You can change the Polling Rate by holding down the CPI button which can be found on the underside of the mouse.  The change in the Polling Rate will be shown by seeing the scroll wheel RGB light flash.
    2. \n
  2. The Polling Rate can also be set by accessing your mouse in the Engine section of GG
    3. \n

 

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"},{"id":360061676531,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360061676531.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360061676531-Mouse-Battery-Level-Indicators","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-66,"vote_count":340,"section_id":360013598392,"created_at":"2021-05-24T18:39:16Z","updated_at":"2026-09-27T09:27:25Z","name":"Mouse Battery Level Indicators","title":"Mouse Battery Level Indicators","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-15T12:49:42Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Rival Prime Wireless"],"body":"

The mouse wheel LED indicates the current battery level using different colors when the mouse is turned on or wakes from sleep.

Battery level indicators

Low battery warning

When the battery level drops below 5% during active use:

Summary

"},{"id":37471134443917,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/37471134443917.json","html_url":"https://support.steelseries.com/hc/en-us/articles/37471134443917-Prime-Wireless-User-Manual-and-Product-Information-Guide","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-3,"vote_count":3,"section_id":360013598392,"created_at":"2025-06-18T20:41:39Z","updated_at":"2025-06-18T20:41:46Z","name":"Prime Wireless User Manual and Product Information Guide","title":"Prime Wireless User Manual and Product Information Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-18T20:41:46Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["prime wireless","Product Information Guide"],"body":"

On this page, you can find the Prime Wireless Product Information Guide and User Manual. 

Translations provided within this Guide are below:

-English
-Español
-简体中文 
-繁體中文 
-日本語 
-한국어 
-Deutsch
-Français
-Italiano
-Português
-Russian
-Polski
-Finnish

Curious about all the documentations? (Declarations of Conformity etc.)

Check out our Doc Depot!

GLHF!

"},{"id":4994574671885,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4994574671885.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4994574671885-What-are-the-Prime-Wireless-mouse-s-default-CPI-settings","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-36,"vote_count":130,"section_id":360013598392,"created_at":"2022-03-22T20:05:42Z","updated_at":"2026-08-15T19:31:06Z","name":"What are the Prime Wireless mouse's default CPI settings?","title":"What are the Prime Wireless mouse's default CPI settings?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:41:06Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["prime wireless"],"body":"

The default CPI settings on the mouse are as follows:

These can be customized using SteelSeries Engine / GG.

 

Wanna learn more about how awesome it is?
"},{"id":4994642661517,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4994642661517.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4994642661517-What-kind-of-cable-does-the-Prime-Wireless-use","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-108,"vote_count":178,"section_id":360013598392,"created_at":"2022-03-22T20:07:28Z","updated_at":"2026-09-10T16:08:13Z","name":"What kind of cable does the Prime Wireless use?","title":"What kind of cable does the Prime Wireless use?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-09T14:09:55Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01J3QJDT11118T3WBY6QMA4PB1","01JAZCZ9DE756ND7W36JG9EZYB"],"label_names":["prime wireless","USB-C","USB-A","cable"],"body":"

The Prime Wireless can either use a USB-C to USB-A cable to connect wired to a computer or you can use a USB-A to USB-C cable along with the USB Extension Adapter to connect the wireless dongle to a USB-A port.  

 
Wanna learn more about how awesome your mouse is?

GLHF!

"},{"id":4994524523789,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4994524523789.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4994524523789-What-type-of-dongle-does-the-Prime-wireless-use","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-69,"vote_count":113,"section_id":360013598392,"created_at":"2022-03-22T20:04:25Z","updated_at":"2026-09-09T11:59:49Z","name":"What type of dongle does the Prime wireless use?","title":"What type of dongle does the Prime wireless use?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T17:49:31Z","user_segment_id":null,"permission_group_id":1723232,"content_tag_ids":[],"label_names":["prime wireless"],"body":"

Prime wireless uses a USB-C dongle that can be connected directly to a device.

In case you don’t have a device with an extra USB-C port you can use the dongle extender that allows you to connect it to any device when using our USB-C to USB-A cable.

 

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"}],"sort_by":"title","sort_order":"asc"}