{"count":9,"next_page":null,"page":1,"page_count":1,"per_page":30,"previous_page":null,"articles":[{"id":37468772158477,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/37468772158477.json","html_url":"https://support.steelseries.com/hc/en-us/articles/37468772158477-Aerox-3-Wireless-User-Manual-and-Product-Information-Guide","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-31,"vote_count":43,"section_id":360010931632,"created_at":"2025-06-18T19:26:42Z","updated_at":"2026-08-28T15:51:26Z","name":"Aerox 3 Wireless User Manual and Product Information Guide","title":"Aerox 3 Wireless User Manual and Product Information Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-18T19:58:32Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Aerox 3 Wireless","Product Information Guide"],"body":"<p>On this page, you can find the Aerox 3 Wireless Product Information Guide and User Manual. </p><p>Translations provided within this Guide are below:</p><p>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">English</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">E<span lang=\"es\">spañol</span></a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">简体中文</a> <br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">繁體中文</a> <br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">日本語</a> <br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">한국어</a> <br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">Deutsch</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\"><span lang=\"fr\">Français</span></a><br><span lang=\"fr\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\"><span lang=\"fr\">Italiano</span></a><br><span lang=\"fr\">-</span><a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\"><span lang=\"pt\">Português</span></a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">Polski</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/M_Aerox_3_WL_PIG_web.pdf\">Russian</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/aerox_3_wl_pig_tr_tr_web.pdf\">Turkish</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_aerox_3_wl_pig_fi_fi.pdf\">Finnish</a><br>-<a href=\"https://downloads.steelseriescdn.com/guides/MO_aerox_3_wl_pig_ro_ro.pdf\">Romanian</a></p><p>Curious about all the documentations? <em>(Declarations of Conformity etc.)</em></p><p>Check out our<a href=\"https://support.steelseries.com/hc/en-us/categories/360001256111-Doc-Depot\" target=\"_blank\" rel=\"noopener noreferrer\"><strong> Doc Depot</strong></a><strong>!</strong></p><p>GLHF!</p>"},{"id":360051311912,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360051311912.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360051311912-Can-I-use-Aerox-3-Wireless-with-Bluetooth","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-449,"vote_count":983,"section_id":360010931632,"created_at":"2020-10-29T18:57:21Z","updated_at":"2026-09-28T22:01:35Z","name":"Can I use Aerox 3 Wireless with Bluetooth?","title":"Can I use Aerox 3 Wireless with Bluetooth?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:37:22Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Mice"],"body":"<p>Yes.  The Aerox 3 Wireless has a Bluetooth option that sets the mouse to a default polling rate of 125 Hz / 8ms and does not require a dongle on any Bluetooth 5.0 compatible devices.</p><p>To pair your Aerox 3 Wireless to your Bluetooth device, please follow the instructions below: </p><ol class=\"p-rich_text_list p-rich_text_list__ordered\" data-stringify-type=\"ordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e7ec97bbc8f0cf4ebf93ad27c3c89b6db\">Initiate Bluetooth pairing mode on your Bluetooth 5.0 or higher enabled device.</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ebdd13e332708002a4ca955caa3b324a0\">Hold the CPI Button and toggle the Wireless Mode Switch to the Bluetooth position to turn on your mouse. </li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"eb4c102d8aecbab539f5ad846f0e58ade\">The Mouse lighting will start blinking blue when searching for a connection.</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"ea7a698f77d35d750c854959a57c71aaf\">Select “Aerox 3 Wireless” on your Bluetooth-enabled device.</li>\n</ol><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e622cbe2a7fec23be9c4eb49f4d2825d0\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e5d92def045f2694a9cddfb8abe95e617\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e9d8ac756e78fc9a377ffe81b10c6ae36\">You're welcome</li>\n</ul>"},{"id":360051312172,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360051312172.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360051312172-Can-I-use-the-Aerox-3-Wireless-while-charging","author_id":289848564,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-73,"vote_count":229,"section_id":360010931632,"created_at":"2020-10-29T18:58:12Z","updated_at":"2026-09-21T20:34:56Z","name":"Can I use the Aerox 3 Wireless while charging?","title":"Can I use the Aerox 3 Wireless while charging?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-28T18:36:15Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Mice"],"body":"<p>Yes.  The Aerox 3 Wireless comes with an included Super Mesh detachable Type-C to Type-A cable for fast charging the mouse. This cable also allows for playing while charging.</p><p>If you plug in your mouse and move the switch to the middle on the bottom of the mouse, this will allow for the fastest charging while keeping you in the game. </p><p>Be sure to plug your mouse into a 3.0 USB port directly into your PC as well. </p><p>Happy Gaming!</p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome it is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e452d3819507a77210625696e28862ffa\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e57553b963bbaf26c6589cc790d51a995\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e080e2384d82d268ca240c613b4820021\">You're welcome</li>\n</ul>"},{"id":27977680986893,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/27977680986893.json","html_url":"https://support.steelseries.com/hc/en-us/articles/27977680986893-How-do-I-optimize-my-Aerox-3-Wireless-Battery-life","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-19,"vote_count":35,"section_id":360010931632,"created_at":"2024-06-28T16:53:39Z","updated_at":"2026-09-09T16:27:29Z","name":"How do I optimize my Aerox 3 Wireless Battery life?","title":"How do I optimize my Aerox 3 Wireless Battery life?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:44:33Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Aerox 3 Wireless","Aerox","GG","battery life"],"body":"<p> </p><p><span style=\"color: black;\"><span data-darkreader-inline-color=\"\"><strong><span class=\"wysiwyg-underline\">Aerox 3 Wireless – Battery Life</span></strong></span></span></p><ul><li data-list-item-id=\"e9191473bc0eb3b61c60415b946c22eec\">With these settings in GG, there is an option for High-Efficiency mode that can extend your battery life further. This battery saving option is the best setting for mouse battery optimization.</li></ul><p> </p><p><img src=\"https://support.steelseries.com/hc/article_attachments/27977680960397\" alt=\"Picture2.png\"></p><p> </p><p>Completing these steps will definitely keep you in the game longer and help you get those dubs! </p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e16f11a3b5effee15ddf97c5c1945f407\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e31fce210d978255ce993ddac73a8aa31\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e843aec2e72311858856db2f6ee67394c\">You're welcome</li>\n</ul><p class=\"wysiwyg-text-align-left\"><strong>GLHF! </strong></p>"},{"id":4408232662157,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4408232662157.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4408232662157-How-do-I-re-pair-my-Aerox-dongle-to-my-mouse","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-699,"vote_count":981,"section_id":360010931632,"created_at":"2021-08-31T01:13:10Z","updated_at":"2026-09-27T09:16:56Z","name":"How do I re-pair my Aerox dongle to my mouse?","title":"How do I re-pair my Aerox dongle to my mouse?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:43:42Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Aerox 3 Wireless","Aerox","dongle","Re-pair"],"body":"<p><strong>Ready to re-pair your Aerox mouse? Let's get it done and get you back in the game! 🎮</strong></p><p> </p><p>To get started, you'll need the following:</p><ul>\n<li data-list-item-id=\"eaddc92f4b462b6e1965d2bd91dcd799e\">A PC or Mac device running <a href=\"https://steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\">SteelSeries GG</a> (version 6.0.0 or newer)</li>\n<li data-list-item-id=\"e14697ccd4f6c9de38e1b3084b26443b4\">The Aerox mouse, fully charged.</li>\n<li data-list-item-id=\"ed15b015e69087ccc21dedbd1504bbd09\">The Aerox dongle. Replacement dongles can be found on our store <a href=\"https://steelseries.com/gaming-accessories/aerox-3-wireless-type-c-dongle\" target=\"_blank\" rel=\"noopener noreferrer\">here.</a>\n</li>\n<li data-list-item-id=\"e14f4dc78319d5ec9e179890cca7238be\">The included USB-C adapter, if your device does not have a USB-C port</li>\n</ul><p>Once you have everything prepped, follow these steps to level up:</p><ol>\n<li data-list-item-id=\"e89dd67ac87e19c4139ca62eab9d12c00\">Connect your Aerox dongle to the computer, using the provided USB-C cable and adapter if needed.</li>\n<li data-list-item-id=\"e96310b671d5902c340e60da0cb895d19\">Navigate to the \"Engine\" app in GG, and click the orange gear next to your product. From this dropdown, select \"Pair Device\"<br><br><img src=\"https://support.steelseries.com/hc/article_attachments/4408220256141\" alt=\"mceclip1.png\">\n</li>\n<li data-list-item-id=\"e6ef8c79d3351f7778c40883516026b29\">While the Aerox mouse is off, hold the CPI button (the button below the scroll wheel), and turn the mouse's mode switch to 2.4ghz. The LEDs on the mouse should rapidly blink white.<br><br><img src=\"https://support.steelseries.com/hc/article_attachments/4408232617997\" alt=\"mceclip2.png\"><br> </li>\n<li data-list-item-id=\"eac5a1c4be41e8b544a0486e6fd5f273c\">Once the LEDs are blinking, click \"Begin Pairing\" to pair the mouse to the dongle.</li>\n</ol><p>After the process wraps up, your mouse should be good to go with the dongle!</p><p class=\"tip\">If you are having issues with the Aerox mouse not showing up in GG, please check our USB device troubleshooting steps <a href=\"https://support.steelseries.com/hc/en-us/articles/228003808-USB-product-support-for-SSE\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>here.</strong></a></p><p class=\"undefined\"> </p><p class=\"undefined\"><strong>#GLHF!</strong></p>"},{"id":360051781671,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360051781671.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360051781671-Is-the-Aerox-3-Wireless-good-for-gaming","author_id":289848564,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-15,"vote_count":155,"section_id":360010931632,"created_at":"2020-10-29T18:55:58Z","updated_at":"2026-09-22T04:41:45Z","name":"Is the Aerox 3 Wireless good for gaming","title":"Is the Aerox 3 Wireless good for gaming","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T17:49:00Z","user_segment_id":null,"permission_group_id":1723232,"content_tag_ids":[],"label_names":["Mice"],"body":"<p>Yes. </p><p>The Aerox 3 Wireless uses a 2.4 GHz that provides you with a range of polling rates that can reach up to 1000 Hz / 1ms. This will provide you gaming-grade performance with no latency using a wireless dongle that connects to your device. </p><p> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome it is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e3b848b41367a1878c3dd1c88b1677638\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e8a027004f9a69e1797b9cd941b82c72f\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e258bb33fc6ea0627de7c0c00abc2bb6d\">You're welcome</li>\n</ul><p> </p>"},{"id":360051312672,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360051312672.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360051312672-What-is-the-expected-battery-life-for-Aerox-3-Wireless","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-34,"vote_count":264,"section_id":360010931632,"created_at":"2020-10-29T19:02:09Z","updated_at":"2026-09-18T16:40:44Z","name":"What is the expected battery life for Aerox 3 Wireless?","title":"What is the expected battery life for Aerox 3 Wireless?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:31:23Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Mice"],"body":"<p>Hey there gamers! 🎮 We've got some exciting news for you about our Aerox 3 Wireless mouse! 🖱️</p><p>You might be wondering about the battery life of this awesome mouse, and we've got you covered! The Aerox 3 Wireless has two wireless modes that offer different durations of battery life. In Bluetooth mode, you can expect up to a whopping 200 hours of usage! 🤯 If you prefer the 2.4 GHz mode, you'll still get an impressive 80 hours of gaming time! 🕹️</p><p>Now, let's talk about the out-of-the-box settings, shall we? By default, when the mouse is idle for 30 seconds, the LED's will dim by 50% to save power. After another 4.5 minutes of idle time, both the lighting and mouse go into sleep mode to conserve even more energy. But don't worry, as soon as you start moving the mouse, the lighting kicks back in! 💡 And hey, you can always customize these settings in our super handy SteelSeries Engine! 🖥️</p><p>So, get ready for an uninterrupted gaming experience with the Aerox 3 Wireless! It's not only a powerhouse in terms of performance but also offers long-lasting battery life and customizable features to suit your gaming style. Happy gaming! 🎮😄</p>"},{"id":360051782731,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360051782731.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360051782731-What-kind-of-sensor-does-the-Aerox-3-Wireless-use","author_id":289848564,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-47,"vote_count":73,"section_id":360010931632,"created_at":"2020-10-29T19:05:40Z","updated_at":"2026-09-06T19:12:54Z","name":"What kind of sensor does the Aerox 3 Wireless use?","title":"What kind of sensor does the Aerox 3 Wireless use?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:24:39Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Mice"],"body":"<h2 class=\"heading h--mega w--600\" id=\"h_01KMR6N8K2NGCS200FZPXC2ZRV\"><a href=\"https://steelseries.com/innovation/quantum-wireless\" target=\"_blank\" rel=\"noopener noreferrer\">QUANTUM 2.0 WIRELESS</a></h2><p>Our all-new cutting-edge wireless technology with advanced dual-channel optimization ensures performance that feels just like wired, with absolutely no packet loss.</p><h3 class=\"heading h--100 w--600\" id=\"h_01KMR6N8K3GC38ANR7Z38TTNVC\">Ultra-low latency:</h3><p class=\"text text--p h--400 w--400\">We developed an over-the-air “handshake” algorithm confirmation protocol that confirms 100% that the signal is sent and received up to 20% faster. This allows us to spot potential packet loss before it occurs and automatically switch channels.</p><h3 class=\"heading h--100 w--600\" id=\"h_01KMR6N8K3BR086NYPW7X6XM4A\">No packet loss:</h3><p class=\"text text--p h--400 w--400\">With 2 wireless channels transmitting simultaneously across 40 possible frequencies, even when one channel gets interrupted, the mouse's wireless signal doesn't drop a single packet during any wireless interference.</p><h2 class=\"split-banner__title h--100 w--600\" id=\"split-banner-heading--616448\">Unreal power efficiency:</h2><p class=\"split-banner__body\">Our engineer hand-selected components to optimize power draw and carefully configured them to minimize consumption up to 90% less than other wireless mice, providing uncompromising wireless performance while maintaining high efficiency.</p><h2 class=\"heading h--mega w--600\" id=\"h_01KMR6N8K43JKSJDA00R0A0XKE\">The fastest wireless signal ever:</h2><p class=\"text text--p h--400 w--400\">All of these enhancements allow Quantum Wireless 2.0 technology to transmit wireless data at unreal speeds in a more stable, reliable, and power-efficient way than ever before.</p><p class=\"text text--p h--400 w--400\"><span class=\"wysiwyg-font-size-large\"><strong>Now it's time to clicky click and scrolly scroll to see our </strong></span><a href=\"https://steelseries.com/gaming-mice\" target=\"_self\"><span class=\"wysiwyg-font-size-large\"><strong>MICE!</strong></span></a></p><p class=\"text text--p h--400 w--400\"> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome it is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"eddf322443bb1cd7cb64100a84740d971\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e527aaaebdb00807b67f3f6f2f4010f69\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e485dc2727f43bceaf3dfa6596e364c96\">You're welcome</li>\n</ul><p class=\"text text--p h--400 w--400\"> </p>"},{"id":360052051951,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360052051951.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360052051951-Why-is-my-Aerox-3-Wireless-not-pairing-to-the-dongle-after-updating-the-firmware","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-2421,"vote_count":2555,"section_id":360010931632,"created_at":"2020-11-03T18:59:26Z","updated_at":"2026-09-25T14:15:59Z","name":"Why is my Aerox 3 Wireless not pairing to the dongle after updating the firmware?","title":"Why is my Aerox 3 Wireless not pairing to the dongle after updating the firmware?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-06-12T18:14:45Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Mice","Aerox 3 Wireless","Aerox","dongle","Firmware update","Re-pair"],"body":"<p>No stress! We’ll get you back in the game in no time!<br><br>If your Aerox 3 Wireless fails to pair to the dongle after a firmware update, please make sure both the dongle and the Aerox 3 Wireless are updated. </p><ol class=\"p-rich_text_list p-rich_text_list__ordered\" data-stringify-type=\"ordered-list\" data-indent=\"0\">\n<li data-list-item-id=\"e0c67b4355e69566668968d230ec9f8ae\">Disconnect whichever device is currently connected to your PC:<ul class=\"p-rich_text_list p-rich_text_list__ordered\" data-stringify-type=\"ordered-list\" data-indent=\"0\">\n<li data-list-item-id=\"e296f7845eea54164a1c8ce172b561cca\">If your Aerox 3 Wireless is currently connected, unplug it and connect your dongle</li>\n<li data-list-item-id=\"e148bbae76e0deac1612eee6730fb1c4e\">If the dongle is currently connected, unplug it and connect your Aerox 3 Wireless via cable.<br><br> </li>\n</ul>\n</li>\n<li data-list-item-id=\"e4ce244f59de9fb32fadb81242063f279\">\n<strong>You should see the banner reappear</strong>, indicating there is a firmware update appear underneath the Aerox 3 Wireless device card. Click that banner and the firmware update should proceed as normal.</li>\n</ol><p class=\"wysiwyg-text-align-center\"><img src=\"https://support.steelseries.com/hc/article_attachments/360075134652\" alt=\"image.png\"></p><p class=\"wysiwyg-text-align-center\"> </p><p class=\"wysiwyg-text-align-left\">Please reach out to us if you have any other questions regarding your Aerox 3 Wireless. </p><p class=\"wysiwyg-text-align-left\"> </p><div class=\"p-rich_text_section\"><strong data-stringify-type=\"bold\">Wanna learn more about how awesome your mouse is?</strong></div><ul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\">\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"eeedbf033a7ba639935b9a1affdca7493\">Open up SteelSeries GG (<a class=\"c-link\" href=\"http://www.steelseries.com/gg\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"http://www.steelseries.com/gg\" data-sk=\"tooltip_parent\">www.steelseries.com/gg</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e884f9d9198ec9235b305ec55d754b9f3\">3D Aim Trainer - (Or visit <a class=\"c-link\" href=\"https://3daimtrainer.steelseries.com/\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https://3daimtrainer.steelseries.com/\" data-sk=\"tooltip_parent\">https://3daimtrainer.steelseries.com/</a>)</li>\n<li data-stringify-indent=\"0\" data-stringify-border=\"0\" data-list-item-id=\"e9004d13ca4dbfbcd336dc13580916599\">You're welcome</li>\n</ul><p class=\"wysiwyg-text-align-left\"> </p><p class=\"wysiwyg-text-align-left\">GLHF!</p>"}],"sort_by":"title","sort_order":"asc"}