{"count":6,"next_page":null,"page":1,"page_count":1,"per_page":30,"previous_page":null,"articles":[{"id":360043466132,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360043466132.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360043466132-Am-I-able-to-replace-the-Side-Grips-for-my-Rival-600-650","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-217,"vote_count":491,"section_id":360006047752,"created_at":"2020-05-20T19:15:31Z","updated_at":"2026-09-17T12:26:16Z","name":"Am I able to replace the Side Grips for my Rival 600/650?","title":"Am I able to replace the Side Grips for my Rival 600/650?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-26T23:20:12Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ9DE756ND7W36JG9EZYB"],"label_names":["Rival 600","Rival 650","Mice"],"body":"

If you need replacement side grips for your Rival 600 or 650, we have them available on our web store.

If your mouse is under warranty, you may be eligible to get replacement grips ship to you.  Please contact us and provide the following:

Click here to contact our support. 

Wanna learn more about how awesome your mouse is?

GLHF!

"},{"id":360031917012,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360031917012.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360031917012-How-do-I-pair-a-new-USB-Wireless-Adapter-to-my-Rival-650","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-485,"vote_count":667,"section_id":360006047752,"created_at":"2019-08-12T19:06:18Z","updated_at":"2026-09-08T13:05:20Z","name":"How do I pair a new USB Wireless Adapter to my Rival 650?","title":"How do I pair a new USB Wireless Adapter to my Rival 650?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-27T19:40:08Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Rival 650","Mice"],"body":"

Here are the steps that you'll need to complete to pair a new wireless adapter to your Rival 650.

    \n
  1. Keep the mouse close to the USB Wireless Adapter that is connected to your computer
    2. \n
  2. Set the power switch on the mouse to ON
    3. \n
  3. Press the connect button
    4. \n
  4. The lights on the mouse will blink blue when pairing
    5. \n

Your mouse should now be paired and ready to go! 

Wanna learn more about how awesome your mouse is?

GLHF!

"},{"id":31324063776525,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/31324063776525.json","html_url":"https://support.steelseries.com/hc/en-us/articles/31324063776525-How-do-I-reset-my-Rival-650-mouse","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-183,"vote_count":225,"section_id":360006047752,"created_at":"2024-10-24T13:56:47Z","updated_at":"2026-09-18T20:04:12Z","name":"How do I reset my Rival 650 mouse?","title":"How do I reset my Rival 650 mouse?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T19:11:06Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ33QBP2ZSAWYGNERQ2T9","01JAZCZGF6N3PM30YT0NAPATRS"],"label_names":["Rival 650","Mice","rival 650 wireless","Mouse"],"body":"
\n

Has your mouse started causing some enemies to aggro because it stopped working properly? Let's get you back to being OP with this firmware reset!

\n

 

\n

To reset your firmware:

\n

1. Turn off the mouse by sliding the power slide underneath to the left

\n

2. Press and hold the Left Click Button, Right Click Button, and CPI Button(middle button)

\n

3. Turn on the mouse by sliding the power slide underneath to the right

\n

4. Keep holding the buttons from step 2 until the mouse flashes red

\n

 

\n

Your Rival 650 should now be flashed, and you may be prompted to update the firmware in Engine.

\n

 

Wanna learn more about how awesome it is?

GLHF! 💪🏼❤️

"},{"id":360043908871,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360043908871.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360043908871-How-do-I-set-up-my-Rival-650","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-893,"vote_count":1195,"section_id":360006047752,"created_at":"2020-05-20T19:00:06Z","updated_at":"2026-09-23T20:21:03Z","name":"How do I set up my Rival 650?","title":"How do I set up my Rival 650?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-12-11T21:27:23Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Rival 650","Mice"],"body":"

Here's a quick guide on how to set up your mouse.  The Rival 650 can be used wired or wireless.  

To use it in wired mode:

    \n
  1. Connect the USB cable to your computer
    2. \n
  2. Turn the Power Switch ON
    3. \n

\"r650setupwired.jpg\"

To use it wirelessly:

    \n
  1. Connect the USB cable to your computer
    2. \n
  2. Use the USB Extender to connect USB Cable and USB Wireless Adapter 
    3. \n
  3. Turn the Power Switch ON. The light pipes will blink orange as the mouse tries
    to pair to a previously paired dongle.
    4. \n

\"650wirelesssetup.jpg\"

If your Rival 650 needs to be re-paired to the dongle:

    \n
  1. Keep the mouse close to the USB Wireless Adapter which is connected to your
    computer 
    2. \n
  2. Turn the Power Switch ON Press the Connect Button. 
    3. \n
  3. The light pipes will blink blue while pairing
    4. \n

 

Wanna learn more about how awesome your mouse is?

GLHF!

"},{"id":37473754953357,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/37473754953357.json","html_url":"https://support.steelseries.com/hc/en-us/articles/37473754953357-Rival-650-User-Manual-and-Product-Information-Guide","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-10,"vote_count":10,"section_id":360006047752,"created_at":"2025-06-18T22:20:16Z","updated_at":"2026-06-05T03:54:35Z","name":"Rival 650 User Manual and Product Information Guide","title":"Rival 650 User Manual and Product Information Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-18T22:22:09Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Rival 650","Product Information Guide"],"body":"

On this page, you can find the Rival 650 Product Information Guide and User Manual. 

Translations provided within this Guide are below:

-English
-Español
-简体中文 
-繁體中文 
-日本語 
-한국어 
-Deutsch
-Français
-Italiano
-Português
-Russian
-Finnish

Curious about all the documentations? (Declarations of Conformity etc.)

Check out our Doc Depot!

GLHF!

"},{"id":4995461743373,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/4995461743373.json","html_url":"https://support.steelseries.com/hc/en-us/articles/4995461743373-Rival-650-Wireless-TrueMove3-CPI","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-63,"vote_count":83,"section_id":360006047752,"created_at":"2022-03-22T20:28:48Z","updated_at":"2026-06-20T19:47:13Z","name":"Rival 650 Wireless TrueMove3? CPI?","title":"Rival 650 Wireless TrueMove3? CPI?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T17:49:19Z","user_segment_id":null,"permission_group_id":1723232,"content_tag_ids":[],"label_names":["rival 650 wireless"],"body":"

The usable range of CPI in the TrueMove3 is more than necessary for the current environment, and as we know that CPI is not a measure of true performance.

A sensor going up to 350+ IPS is exceptional, and we don’t expect users to be maxing that out.

 

Wanna learn more about how awesome it is?
"}],"sort_by":"title","sort_order":"asc"}