{"count":4,"next_page":null,"page":1,"page_count":1,"per_page":30,"previous_page":null,"articles":[{"id":360020397031,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360020397031.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360020397031-How-do-I-recalibrate-my-Rival-600-650-when-it-isn-t-responding-on-certain-surfaces","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-727,"vote_count":1381,"section_id":360003439532,"created_at":"2018-11-29T20:17:38Z","updated_at":"2026-08-17T08:15:19Z","name":"How do I recalibrate my Rival 600/650 when it isn't responding on certain surfaces?","title":"How do I recalibrate my Rival 600/650 when it isn't responding on certain surfaces?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-01-20T23:58:04Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":["01JAZCZ33QBP2ZSAWYGNERQ2T9","01JAZCZ9DE756ND7W36JG9EZYB","01JAZCZGF6N3PM30YT0NAPATRS","01JTKJFNDAEBNNET7Q6CKQD91V"],"label_names":["Rival 600","Rival 650","Mice"],"body":"

If your Rival 600/650 isn't responding on certain surfaces, don't smash your mouse against the wall just yet. Chances are your mouse just needs to be calibrated.

How do I recalibrate my Rival 600/650 when it isn't responding on certain surfaces? 

To fix an unresponsive sensor, recalibrate it by following these steps:

    \n
  1. Press and hold the CPI button for several seconds with the mouse flat on the surface (see image below).
    2. \n
  2. Release the button after the mouse illumination flashes.
    3. \n
  3. This will calibrate the mouse to the surface you are currently using.
    4. \n

\"r650.png\"

Wanna learn more about how awesome your mouse is?

🧡,

glhf

"},{"id":360043908231,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/360043908231.json","html_url":"https://support.steelseries.com/hc/en-us/articles/360043908231-How-do-I-set-up-my-Rival-600","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-844,"vote_count":1744,"section_id":360003439532,"created_at":"2020-05-20T18:53:41Z","updated_at":"2026-09-07T20:35:44Z","name":"How do I set up my Rival 600?","title":"How do I set up my Rival 600?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-04-17T19:25:51Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Rival 600","Mice","GG","setup"],"body":"

Hey there!  Looking to set up your Rival 600 mouse?  The process is super simple!  Just plug the mouse into your PC and sit back as the drivers install themselves.  

Once you have the mouse plugged into your PC, you can go to our website and download the most recent version of GG.  This will allow you to customize the mouse to make sure that it is set to your preferred settings.  

So, what are you waiting for? Get your game on with the Rival 600 and experience gaming greatness like never before!

Wanna learn more about how awesome your mouse is?
"},{"id":37473668366349,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/37473668366349.json","html_url":"https://support.steelseries.com/hc/en-us/articles/37473668366349-Rival-600-User-Manual-and-Product-Information-Guide","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-7,"vote_count":11,"section_id":360003439532,"created_at":"2025-06-18T22:15:36Z","updated_at":"2026-08-28T02:11:05Z","name":"Rival 600 User Manual and Product Information Guide","title":"Rival 600 User Manual and Product Information Guide","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2025-06-18T22:22:45Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Rival 600","Product Information Guide"],"body":"

On this page, you can find the Rival 600 Product Information Guide and User Manual. 

Translations provided within this Guide are below:

-English
-Español
-简体中文 
-繁體中文 
-日本語 
-한국어 
-Deutsch
-Français
-Italiano
-Português
-Russian
-Finnish

Curious about all the documentations? (Declarations of Conformity etc.)

Check out our Doc Depot!

GLHF!

"},{"id":16551942332301,"url":"https://steelseries.zendesk.com/api/v2/help_center/en-us/articles/16551942332301.json","html_url":"https://support.steelseries.com/hc/en-us/articles/16551942332301-What-settings-save-onto-my-Rival-600-s-onboard-memory","author_id":15289358,"comments_disabled":true,"draft":false,"promoted":false,"position":0,"vote_sum":-36,"vote_count":72,"section_id":360003439532,"created_at":"2023-06-08T20:01:57Z","updated_at":"2026-08-11T11:28:02Z","name":"What settings save onto my Rival 600's onboard memory?","title":"What settings save onto my Rival 600's onboard memory?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-03-27T18:43:47Z","user_segment_id":null,"permission_group_id":1723252,"content_tag_ids":[],"label_names":["Rival 600","onboard memory","rival 600 memory"],"body":"

The follow settings will save to you Rival 600's onboard memory:

Please note, which ever profile is active when Engine quits is considered the onboard profile. 

 

Good Luck and Happy Gaming! 🎮

 

"}],"sort_by":"title","sort_order":"asc"}